Admissions Process

Populations served at Rio Vista Behavioral Health in El Paso, Texas

At Rio Vista Behavioral Health, we provide customized care for patients of all genders age 11 and older. Our hospital is divided into separate units in order to ensure that our patients are in an atmosphere that will accommodate their needs. Our adolescent unit is tailored for youth ages 11-17, while our general adult unit is available for patients age 18 and older. We also offer a psychiatric intensive care unit for patients age 18 and older, as well as a specialty unit that provides services for geriatric patients and patients with coexisting medical conditions.

Admissions process at Rio Vista Behavioral Health in El Paso, Texas

Our staff strives to make our admissions process as seamless as possible. We are available 24 hours a day, seven days a week to provide assessments or to speak with prospective patients, family members, and referral sources about the services we provide. Intake counselors and specialists are always available to take calls, but we accept walk-ins as well. 

When patients arrive at Rio Vista Behavioral Health, they will check in with the receptionist before beginning the assessment process in the intake department. Patients meet with one of our intake counselors or specialists to receive a comprehensive assessment. During this assessment, our counselors will gather all of the information necessary for determining whether we can provide the prospective patient with the care that will be of most benefit to them. 

If the intake counselor recommends admission into our hospital, our physicians will then further assess the patient before proceeding with the admission. This thorough assessment process is in place to make sure that everyone who meets with us ultimately receives the care that they need, even if it is through a referral to a different facility.  

Once a patient has been admitted by a physician, Rio Vista Behavioral Health nursing staff will provide additional assessment and an orientation to the patient care unit.

What to bring and what not to bring when admitting into our hospital

We advise patients to bring two to three changes of clothing with them to Rio Vista Behavioral Health, but no more than three. 

For the safety of our patients and staff members, the following items are prohibited: 

• Shoes with laces 
• Jewelry 
• Clothing with drawstrings  
• Leggings 
• Bras with underwire 
• Personal shampoo and conditioner 
• Personal body soaps 
• Electronics of any kind (including cell phones) 
• Nicotine products 
• Medications from home 
• Weapons 
• Pets 
• Alcohol or narcotics

Starting the admissions process

If you believe that you or a loved one could benefit from the care we provide at Rio Vista Behavioral Health in El Paso, Texas, please contact us at your earliest convenience. We want to help you understand your options and assist you in getting the help you need. If you are looking to refer a patient to our hospital, please reach out to our admissions department and they can assist you in beginning the process.